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Jefferson County Commission Resolves to Oppose FirstEnergy's Harrison Plant Purchase Scheme

7/11/2013

7 Comments

 
The Jefferson County Commission voted 3 - 2 this morning to pass a Resolution Opposing FirstEnergy's Proposed Intra-Company Sale of the Harrison Power Plant.  This makes the third West Virginia county to pass a Resolution opposing FirstEnergy's scheme to dump the risk and financial responsibility of a 40-year old coal plant on West Virginia's captive ratepayers.

It took us four Commission meetings to get there, but our Commission has once again demonstrated that it stands with the citizens who elected them to carry out the county's business.

Public comment supporting the Resolution was given by George Rutherford, Patience Wait, and Keryn Newman.  Public comment opposing the Resolution was given by FirstEnergy's public relations guy from some other part of the state, Mr. Charlie Frid-lee (or whatever his name is, as if it matters).  Mr. Frid-lee launched into a line by line attack of the Resolution.  It pretty much went this way:  This statement is incorrect.  There's no basis for this statement.  This statement is speculation.  Our experts filed testimony at the PSC saying something else.  About halfway through, he stumbled over the item about whether or not Harrison would continue to operate if the sale is not approved.  Apparently, according to Mr. Frid-lee, merchant generators operate differently than fully regulated ones.  He helped bang home the point I had just made to the Commission, that FirstEnergy was not willing to take a risk on its merchant coal plants and has recently announced the closure of two more plants.  However, the company wants to dump the risk of Harrison on West Virginians.  If FirstEnergy wouldn't take the business risk of continuing to operate old coal plants, why should West Virginia's ratepayers?  Mr. Frid-lee was saved by the bell about halfway through the resolution.  Turns out he had friddled away his 3-minute speaking allowance before getting even halfway done.  The Commission was not willing to bend the rules for Mr. Frid-lee and he was cut off.  Frid-lee friddle FAIL, FirstEnergy!

The Commission made Mr. Frid-lee cool his heels for another hour before they got to the agenda item about the Resolution.  Chairman Manuel moved that the Resolution be adopted.  Commissioner Tabb seconded.  Discussion ensued.

Commissioner Pellish said the Resolution was political correctness, did not contain facts, and was just a "feel good" resolution not based on facts.  He would not support the language as written.  He did, however, offer to support a plain statement simply opposing the plant without all the "whereas" stuff.

Commissioner Noland said that she had been wrestling with not having enough info. to back the Resolution as written.  But then she read Jamie Van Nostrand's blog post and started to think the plant purchase maybe wasn't such a good idea.  But, in the end, Commissioner Noland can't make this kind of decision because she doesn't have enough info and has not seen any facts.

Commissioner Tabb said she originally did not have enough info., but she took the initiative to do the research and become informed.  Commissioner Tabb knows what it's like to be the ordinary citizen getting run over by the huge corporation from personal experience, and therefore she voted for the resolution, as the voice of the people who elected her to the Commission.

Chairman Manuel said that he supported the Resolution because few in West Virginia are standing up for consumers anymore and that he wanted to do so.

Commissioner Widmyer closed the show by supporting the Resolution and stating that two other counties in West Virginia had passed a similar resolution opposing the purchase of Harrison.  She pointed out that was in direct contradiction to Mr. Frid-lee's statement that "only a few individuals" were against the plant sale. 

I guess Mr. Frid-lee's statement was incorrect, had no basis, and was pure speculation.

The Resolution of the Jefferson County Commission Opposing FirstEnergy's Proposed Intra-Company Sale of the Harrison Power Plant was adopted by a 3 - 2 vote.

Thank you for supporting your citizens, Jefferson County Commission!
7 Comments

FirstEnergy's Political Investment in West Virginia

7/5/2013

0 Comments

 
There's been a lot of interest recently in FirstEnergy's political giving and its relationship to political and regulatory actions favorable to the company.

Ohio-based FirstEnergy and its employees spent $94,000 supporting the campaign of West Virginia Governor Earl Ray Tomblin over the past 2 years.  In the same story, The Journal reports:
Tomblin appoints members to West Virginia's Public Service Commission, a regulatory body that oversees utility companies including First Energy and its subsidiary, Potomac Edison.

Tomblin's office reported that the governor re-appointed Chairman Michael Albert [a former member of FirstEnergy's preferred regulatory law firm, Jackson Kelly]  to oversee the three-person commission, effective July 1.

"FirstEnergy works with numerous elected officials in West Virginia and all the states where we have operations," company spokesperson Mark Durbin said. "The company does not comment on political contributions made by FirstEnergy employees other than they have the right to participate in the political process just like any other U.S. citizen."
The Governor and his Yoda-lady also find themselves too verklempt to talk about FirstEnergy's campaign contributions and the Governor's appointments to the PSC.

Of course FirstEnergy has no comment.  What is there to say when you've been caught with your hand in the cookie jar?  Since FirstEnergy can't or won't explain itself, it's up to the citizens of West Virginia, who will have to live under the rule of Earl Ray for the next 4 years, to investigate and try to make some sense out of the fact that out of $96,450.00 contributed to the Governor's campaign by FirstEnergy and its employees, only $3,250.00 came from employees who are also citizens of West Virginia who will have to live with the consequences of their personal political giving.

Here's how the $96,450 breaks down:

FirstEnergy Corporate Donations:    $4,000
FE Employees who live in OH:        $73,750
FE Employees who live in PA:        $12,450
FE Employees who live in MD:        $750
FE Employees who live in NJ:           $1,250
FE Employees who retired to FL:    $1,000
FE Employees who live in WV:        $3,250

Why do the good citizens of Ohio care so much about what happens in West Virginia?  And why do these employees of a public utility have so much disposable income in these uncertain economic times that they are able to give so freely to a cause that's going to spend their hard-earned dollars on annoying TV commercials and junky campaign trinkets in another state where many of them won't even set foot?  That just doesn't make sense.

I think it looks like FirstEnergy has bought themselves a Governor in a state where the company does business.  Maybe it's worth it for these Ohio residents to have their day-to-day business dealings in West Virginia made smoother by having Earl Ray as their friend, too.  I wonder if they got a picture signed by Earl Ray's purple pen in exchange for their generous contributions?  You don't suppose that companies like FirstEnergy reimburse their employees for making these kind of personal out-of-state political contributions in order to get around limits on corporate contributions, do you?  I wonder...

What else would explain the interest of homemaker Mrs. Becky Alexander of Akron, Ohio, in the campaign of Earl Ray Tomblin to the tune of $3,000?  How many Prada purses could she have bought instead?  Or maybe she just intends to stuff cash into all Earl Ray's openings and carry him around by the ears for the next 4 years?  Personally, I would have chosen the Prada bag simply from a style perspective. What do you suppose Mr. Vincent Alexander of Akron, Ohio, got in return for his $3,000 donation to Tomblin?  Or the $1,000 donations of Ohio residents Victor Alexander, Lauren Alexander, Jonathan Alexander and Abby Alexander?  Are we sure they're not just being used to funnel FirstEnergy corporate cash into the West Virginia gubernatorial campaign?  Thanks for your concern, Alexander family, but I would have rather you used that $10K to reduce the outrageous electric bills of a few senior citizens, or low income Potomac Edison customers, who have had their service shut off lately when they were unable to pay a huge bill resulting from FirstEnergy's merger "synergies."

And while we're exploring FirstEnergy's influence, I'd be remiss if I didn't share some of the tidbits that popped up that can only be categorized as just downright funny.  For instance, did you know that Anthony Alexander, Jr., works at FirstEnergy as an analyst and still lives at home with Daddy Big Tony?  I bet he's a favorite around the office, although he probably doesn't get invited to Friday afternoon happy hour too often.  What do you suppose he "analyzes?"  I'm picturing him as a work-at-home who carefully analyzes the effect of FirstEnergy's electricity supply on World of Warcraft in Daddy's basement, but then again I've never been short on imagination.

Or perhaps it would give you a giggle to realize how politically flexible the Alexander household appears to be.  Republican or Democrat, it matters not when there's the personal satisfaction of an election well influenced to be had.

Or how about the fact that FirstEnergy's West Virginia elected official whisperer (aka "lobbyist") hails from Looneyville.  Well, that explains a lot, Sammy.

Or maybe the fact that a whole bunch of these FirstEnergy employee contributions to Earl Ray were made on the same day at a fundraiser in Morgantown.  Company road trip, everyone!!

And Earl Ray Tomblin isn't the only political pet of FirstEnergy and its employees... many of the same folks also contributed to the campaigns of West Virginia Senator Joe Manchin and Ohio governor John Kasich.

Isn't it funny that FirstEnergy contributed $250,000 to some outfit called "Protect Your Vote Ohio" when the company was busy funneling money into West Virginia that would nullify the votes of actual West Virginians?

Hysterical -- FirstEnergy gave $10,000 to some astroturf-sounding outfit named Clean Affordable Renewable Energy for Michigan Coalition, when the company doesn't have any business interests in Michigan and seems to hate clean, affordable, renewable energy for its own home state of Ohio?

But even with all this money being shelled out, it appears that the opportunity of a lifetime has been overlooked by FirstEnergy!  According to an article in today's Charleston Daily Mail, the West Virginia PSC is falling apart.  The State Purchasing Department is currently soliciting bids for a design to fix the building's crumbling facade.  Why doesn't FirstEnergy cover the cost of fixing the building?  Then it could own the WV PSC, both literally and figuratively.  Just a helpful little suggestion...

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FirstEnergy is Trying to Make  Monkeys Out of Us!

7/2/2013

4 Comments

 
Not a day goes by anymore without an email, phone call, or website comment from an unhappy Potomac Edison customer.  Yesterday, I found this in my email (and it's by far the funniest complaint I've heard to date!):
Just how hated must FirstEnergy/Potomac Edison be for sassy seniors like Martha to do something like this?  Do busy ladies usually pose with apes holding derogatory signs when they're happy?  I don't think so!

After reading FirstEnergy's response to the WV PSC's initial twelve General Investigation questions, I gotta admit, Martha has a point!  Among other spurious responses that I'm just not going to deal with here (Potomac Edison can figure this crap out on their own without my help this time), FirstEnergy assures the PSC that:

1.    There were only 420 complaints about billing/excessive estimates from 522,882 customers in 2013.  Only 420 customers were unhappy enough to complain to the company.

2.    Potomac Edison/Mon Power have 5 more meter service personnel now than they did back in 2011, before the Allegheny/FirstEnergy merger.

3.    Mon Power and PE obtain actual meter readings, in accordance with their tariffs, on a bi-monthly
basis.

4.    FirstEnergy believes that the short term integration issues have been remedied and that customer complaints should decline over the remaining part of 2013. FirstEnergy is continuing to investigate all customer complaints and proactively contacting customers with known concerns.  (How does a "concerned" customer make himself known?  Is there some special mental telepathy signal distressed customers emit that can be picked up by company equipment?)

5.    Customer satisfaction:  A combined 73% of WV customers rated FirstEnergy with 9 or 10 with 10 being the highest. (Scale is 1 to 10).

Say what??  73% of FirstEnergy's West Virginia customers give the company a 9 or 10?  Where are these folks?  I could stand on any sidewalk in Jefferson County and ask 10 people if they've had problems with their electric bill, and if all 10 of them don't say yes, the ones who haven't had a personal problem know someone else who has.  I think FirstEnergy needs some new customer satisfaction statistics.  Can you help them out?
Create your free online surveys with SurveyMonkey , the world's leading questionnaire tool.
4 Comments

West Virginia Public Service Commission Skulduggery:  Time for Citizens to Act!

7/1/2013

4 Comments

 
On May 20, Governor Tomblin quietly reappointed Michael Albert as Chairman of the Public Service Commission.  The appointment was not announced publicly, in fact, State Journal reporter Pam Kasey had to go on a hunt for this information.  Kasey also found out that the Governor has done nothing about filling the expired term of PSC Commissioner McKinney, two years after his seat expired.

Yesterday, The Journal's Rachel Molenda reported that FirstEnergy (under the guise of its employees and political action committee) has become Governor Tomblin's biggest campaign contributor.  It sure looks like FirstEnergy has bought itself a seat on the Public Service Commission.  And according to The Journal, it only cost $94,000.  It only took $94,000 in campaign contributions for your Governor to throw you under the bus by "fixing" a supposedly independent commission with a corporate insider.

Chairman Albert "previously served as a Manager and Member in the Business Law Department of Jackson Kelly, PLLC, in Charleston, West Virginia, focusing on public utilities and business and commercial transactions."  In this capacity, Albert represented Allegheny Energy (now FirstEnergy) in all their cases before the PSC.  Chairman Albert is FirstEnergy's boy.

Commissioner McKinney is AEP's boy. 

One of these two has to go.  The Public Service Commission is not fulfilling its mission.
We will work tirelessly to assure:
1. Impartial and efficient resolution of all jurisdictional issues;
2. Public safety through inspections of motor carriers, railroads, and natural gas pipelines;
3. An increase in business investment, job creation/retention and the state’s overall competitiveness;
4. An improvement in the standard of living and quality of life for the people of West Virginia;
5. That consumers receive the best value in utility service from financially viable and technically competent companies; and,
6. That utilities receive an opportunity to earn a fair return on their investment in regulated services.
Chairman Albert's bias toward FirstEnergy is readily apparent.

Chairman Albert is not interested in helping West Virginians.
PSC Chairman Michael Albert’s recent remarks before a West Virginia legislative Joint Standing Committee on Judiciary epitomize the stagnant and captive nature of our current PSC leadership. Albert told the committee that the days of cheap utilities are over and that the only remedies for consumers who cannot afford higher utility costs are conservation or budget and consumer assistance programs. Instead of investigating creative solutions, which the PSC is empowered by law to do, Mr. Albert throws in the towel and goes along with the claims of West Virginia’s Ohio-based electric companies.
Governor Tomblin is empowered to appoint the members of the Public Service Commission "with the advice and consent of the Senate."
§24-1-3. Commission continued; membership; chairman; compensation;  quorum.
 
 (b) The Public Service Commission shall consist of three members who shall be appointed by the Governor, with the advice and consent of the Senate. The commissioners shall be citizens and residents of this state and at least one of them shall be duly licensed to practice law in West Virginia, with not less than ten years' actual work experience in the legal profession as a member of a state bar.
Governor Tomblin has appointed Chairman Albert.  Albert has not yet been confirmed by the Senate. 

The Governor makes hundreds of appointments every year.  The appointments are gathered up periodically and forwarded to the Senate for confirmation.  The next set is expected to come before the Senate for confirmation in January 2014.  The Senate has a Confirmations Committee to deal with this function.  The Senate can confirm the Governor's appointment, or the Senate can reject the appointment, in which case the Governor must appoint someone else.

It has become crystal clear, both to the citizens of West Virginia and their elected representatives, that change is desperately needed at the Public Service Commission.  We simply cannot afford another 6 years of uninspired, bought and paid for, corporate-influenced leadership.  Let your senator know that you want change!
4 Comments

Potomac Edison Spokesman:  "We Blew It!"

6/27/2013

8 Comments

 
...and by the end of FirstEnergy's little inquisition before the Jefferson County Commission this morning, Sammy was looking a little gray.

The real Jefferson County small town community "family" turned out this morning to defend their community and their wallets against FirstEnergy's stuffed suits from elsewhere pushing the company's plan to increase rates by 6% to pay for the purchase of the Harrison power station.

First item on the Jefferson County Commission's agenda this morning was a presentation by Charlene Gilliam of FirstEnergy intended to provide the Commission with more information regarding the carried over agenda item known as "First Energy Resolution regarding opposing the "Intra-Sale" of Harrison Power Plant for possible adoption - Discussion/Action.  Charlene either wasn't prepared, or simply wasn't permitted, to present anything to the Commission because she never said a word.  Instead, Charlene's two corporate suit "daddies" (Charlie Friddle, Director, External Affairs at FirstEnergy Corp. and Sammy Gray, Manager State Affairs, WV, FirstEnergy Corp.) were clearly making a desperate attempt to bamboozle the Jefferson County Commission like they were an easily handled gaggle of insipid rubes.

However, before Charlie took the microphone to demonstrate his complete cluelessness about Jefferson County and its citizens, the public was allowed to make comment.  At least five people spoke against the Harrison plant transfer, and no one showed up to speak for it.  Also at issue was Potomac Edison's lack of concern for its customers in Jefferson County, and the sad fact that despite a whole lot of lip service from the company about how its merger with Allegheny Energy would provide benefit for West Virginians, and that we're all just one big, happy "family," customers have experienced nothing but insult and injury since the merger.  The community, and the Commission, is a long, long way from forgiving FirstEnergy for blowing off the Citizens' Public Hearing in Charles Town on May 22.

Charlie told the Commission that the invitation the company received only mentioned billing, and that billing is an individual issue that can't be solved at a group meeting.  Charlie also told the Commission that the company knew well before the May 22 hearing that the PSC would be opening an investigation.  Then he tried to point the finger at the PSC in order to take the heat off himself in a most juvenile manner -- "But the PSC didn't show up either!" *whiiiiiiiiiiiiiiineeeeeeeeeeeeeee*

Let's dissect this LIE.  The invitation mentioned both the billing AND Harrison transfer.  But FirstEnergy couldn't be bothered to send a representative to explain it to the community until a resolution from the Commission opposing the transfer was imminent?  FirstEnergy just doesn't give a crap about any of you unless you reach over and grab their hand that's worming its way into your pocket to steal you blind.  As well, revealing a customer's personal billing information publicly is okay when it suits FirstEnergy's purposes.  And finally, the PSC had emphatically stated that it would not open an investigation prior to the public hearing.  If the PSC was in cahoots with Potomac Edison attempting to head off an imminent investigation before the May 22 hearing, I'm sure we'd all like to hear more about that, Charlie.

Next, Charlie told the Commission that there wasn't enough time to explain all the facts to them and insinuated that they were too stupid to ever understand the transaction anyhow, and therefore, *pat, pat, on the head* go away and let the experts at the power company and the PSC handle the matter.  Charlie feels that FirstEnergy's PSC testimony proves that the transaction is needed.  (Did Charlie watch the same evidentiary hearing the rest of us did?  Because I saw FE's case and witnesses getting shredded).  Charlie basically told the Commission that it's up to the PSC to make a decision, and the Commission should mind their own business.  Last time I checked, West Virginia was still a democracy, and if Jefferson County has an opinion on a matter before the PSC, they are free to express it.  The PSC does not have to clear their decision with Jefferson County, so I'm really not sure what all the hoo-haw was about this morning.  Why did FirstEnergy waste all that time and money this morning trying to prevent a simple resolution from Jefferson County opposing their proposal before the PSC?  Have we lost sight of the prize, Charlie and Sammy?  News Flash!  Next week, I'm thinking of passing my own personal resolution against your plant transfer.  Why don't you three stooges come on over and we'll have a party?

Charlie informed the Commission that his company was "pursuing excellence through quality" and attempting to increase business and economic development.  Charlie assured the Commission that "everything has a cost" and proceeded to go on a crazed rant against energy efficiency programs in Ohio.  Yes, we know FirstEnergy has been trying to kill efficiency programs in Ohio, but why should we care?  Charlie said that Ohio consumers have been charged half a billion dollars for a 2.3% reduction in consumption and that energy efficiency is too expensive.*  The only problem is that nobody who spoke really belabored the fact that energy efficiency should be an important part of a properly prepared integrated resource plan, and is always the cheapest resource when compared to buying or building new generation. 

Charlie also called the Commission's attention to the handout he had given them before the meeting showing that West Virginia's electric rates are lower than those in surrounding states.  I'm not really sure how this bolstered his case that West Virginians should support unnecessary increases, such as the 6% increase this transfer will cause to their electric bills.  Charlie whined that nobody who spoke mentioned the 5% rate decrease that went into effect on January 1.  Would this be the same decrease that FirstEnergy proposed that the PSC not approve, and instead let the company keep as a promise payment on the Harrison scheme that had not yet been approved?  The 5% decrease only came about because the PSC turned down FirstEnergy's proposal to steal your 5% decrease.  That decrease, Charlie?

Charlie finished up by telling the Commission that lots of groups supported the Harrison sale, and so should they.  Charlie was proud to share that the WV Coal Association and Consol supported the proposal.  Just where in West Virginia did you think you were this morning, Charlie?  Brilliant!  I'm proud that our Commissioners were polite enough not to laugh in his face.

And then it was time for the Commission to ask FirstEnergy questions and make comment.  Every one of them chewed Charlie a new one for the company's failure to show up for the citizens' public hearing and complete and utter failure to address the billing and meter reading issues.  Commissioner Pellish went on a particularly vicious rant (although Pellish didn't bother to show up at the public hearing either!).  He called FirstEnergy's decision to blow off the hearing a "public relations disaster" and opined that "someone should have lost their job" for making that decision.  That's okay, Walt, I hear Sammy is a short-timer now anyhow...

Charlie finally admitted what I know a lot of you have been waiting to hear... "We blew it!"  But then he turned right around and started again with the computer system malfunction and storm excuses, which he characterized as "the perfect storm" for which the company should be held blameless.  Look, Charlie, this isn't a couple of teenaged geeks blowing up an old useless microsoft laptop in the garage, ooops!  This is the careless incompetence of one of the largest electric utilities in the country that has caused severe injury to its customers. OOOOPS!

So, let's get to the vote.  There wasn't one.  The resolution got tabled until the next meeting because some of the Commissioners still didn't have enough information to approve it as written.  The Commissioners will consider revisions to the resolution before trying again at the next meeting.

Charlie said that his frustrated little trio would be present at the next meeting, although when asked if they would be better prepared next time, he stomped off like he was mad or something.  Do have a nice trip back to wherever you drove in from and be sure to visit us in Jefferson County again soon, fellas!

*Addendum:  A friend of mine in Ohio has identified a verbatim match between Charlie's energy efficiency rant today and the April 2013 Testimony before the Ohio Senate Public Utilities Committee of Leila L. Vespoli, Executive Vice President and General Counsel, FirstEnergy, entitled "Revisiting Ohio’s Energy Efficiency Mandates":

"I’m sure your constituents would be surprised to learn that since 2009, Ohio’s electric customers have paid more than a half-billion dollars in monthly charges for energy efficiency programs. And so far, this mountain of customer charges has only achieved a 2.3 percent reduction in usage..."

This has got to be today's ultimate insult to the Jefferson County Commission.  FirstEnergy didn't even think enough of them to spend the time preparing an original presentation for today.  They just recycled old material and called it good enough.  No wonder it struck me as odd, disjointed and irrelevant.  Thanks for the heads up, D.!


8 Comments

FirstEnergy's Game of Truth or Consequences

6/19/2013

5 Comments

 
On February 25, 2011, Allegheny Energy was merged into and swallowed up by Ohio-based, investor owned utility, FirstEnergy.  As a result, the "Allegheny Power" dba company name West Virginia and Maryland customers had gotten used to ceased to exist.  FirstEnergy reverted the operating companies to their historical legal names.  Maryland and West Virginia's eastern panhandle became known as "Potomac Edison," which is a name old-timers may remember from the 1980s.  It's still the same company.  Nothing much has changed, except for the company's top management and profit goals.

Just two short months after the merger, Mark Clark, Chief Financial Officer and Executive Vice President, had this to say about the "benefits" of the merger to the company's shareholders during a May 3, 2011, earnings call with investment analysts:
Merger benefits increased significantly from '11 to '12 to '13. As I said, Gary's going to speak more to that, but this is the pretax earnings impact associated with those and you'll see that, that's in excess of $1 billion.

We're also targeting O&M reductions beyond the synergies of between $75 million and $175 million in 2012 and 2013. We expect asset sales in the range of $800 million to $900 million per year, and we expect to reduce debt by $1.5 billion to $2.2 billion over this time period.
Let's translate this out of "1% speak" and make it understandable.  The benefits of the merger were expected to provide shareholders with earnings in excess of $1B in the first 3 years after the merger.  The company was also looking to reduce its "O&M" between $75M and $175M.  O&M is the acronym for operations and maintenance expense.  Operations and maintenance expense is the company's cost of operating and maintaining their systems.  In the case of a regulated electric company, like Potomac Edison, this means expenses for things like maintaining their distribution lines, operating their customer service center, sending you monthly bills, and reading your electric meter in accordance with their legal obligations as a regulated utility in the state of West Virginia.  A regulated utility is permitted to recover its cost of service, plus a reasonable return on its investment, from its customers.  A utility's cost of service includes O&M expense. 

Now let's take a look at how this amount is recovered from you and why a reduction in the amount spent would be a benefit to shareholders and increase their earned dividend.  A utility recovers its fixed costs through its base rate.  Fixed costs are the costs that remain the same year after year, such as the company's investment in a power station like Harrison.  O&M is a fixed cost.  The amount Potomac Edison is collecting from all of you for O&M was set in its last rate base case in 2007.  A base rate case also sets the company's rate of return, the amount of interest it is permitted to collect from you on its fixed costs.  Potomac Edison's rate of return in West Virginia is 10.5%.  A company is not required to file base rate cases on a regular basis.  A company will do so when it can financially benefit from doing so.  The rate set in 2007 will continue to be collected until the company takes the initiative to file a new base rate case.  A new base rate case will trigger a new battle over the current 10.5% return, most likely setting it lower.

The utility is collecting a fixed amount from you to be used to operate and maintain its system.  If it doesn't spend all it collects in one month, it can set it aside to spend later.  Conversely, some months it must spend more than it collects.  It's supposed to roughly equal out eventually, however, there is no true up mechanism that ensures that the company actually spends every penny on actual O&M expenses.  If a company ends up with a positive O&M balance at the end of the quarter, it adds that amount to its profit (dividend).  Therefore, whatever Potomac Edison can save on operating and maintaining its system is a direct profit.

So, FirstEnergy's first order of business after the merger was to cut O&M to produce more profit from the combined business.  During a subsequent earnings call on February 29, 2012, Mark Clark had this to say:
...we continue to look for opportunities to reduce O&M. I just want to give you one, very quick example, of what we're doing on the O&M side.

We closed the transaction February 28 of last year. There are roughly 75 major applications that have to get integrated between the 2 companies. For some of the operating savings to occur, those systems have to be integrated. I'm pleased to say that our IT folks are basically going to integrate all of those applications in record time, and they'll make their cut-over shortly. They've had 5 test runs, so you'll see that some of the synergy has been accelerated and some of the synergies too, become, as we integrate our systems. And we're quite pleased with where we are. We'll continue to look for incremental costs. It's kind of our nature. But we're not going to do anything simply for a short-term benefit that puts the company at a longer-term risk. That's just not something we are going to do. Everything we are doing is to place FirstEnergy in the best possible forward position.
Right, Mark.  Don't do anything crazy like reorganize and cut your meter reading positions because something like that could have unforeseen consequences that squander Potomac Edison's community goodwill and put the company at a longer-term risk.  After all, an unhappy customer base could do something unexpected, like turn out in record numbers to oppose a proposed generation transfer that was planned as part of the company's strategy to "...expect asset sales in the range of $800 million to $900 million per year, and we expect to reduce debt by $1.5 billion to $2.2 billion over this time period."  Remember, you must always place FirstEnergy in the best possible forward position!

Fast forward another year.  The company's penny-pinching has reduced/reorganized its meter reading staff to less than half of its former level.  The company is still collecting the same amount of O&M, but now they're spending half the amount!  The extra gets added to the dividend to show the shareholders a profit.  Shareholders are the only ones who truly matter.  Its not about responsibly providing a needed service in a monopoly construct.  Because the company has reduced its staff by more than half, meters are only getting read less than half as often as they should.  This means that the company is relying on more estimates to calculate monthly bills.  Perhaps the company thinks that it can train its customers to read their own meters and call it in to the company, allowing for more accuracy while also maintaining the meter reading staff cuts.  But that's not what happens... oh, no.  Some customers simply refuse to do the job they are paying the company to do, and the inaccurate usage estimates continue to pile up.  You all know what happens when you add too many inaccurate numbers to an equation -- the answer becomes hopelessly skewed.  And that's exactly what has happened to customers' bills.  Depending on the number of actual v. estimated readings currently in the queue of averaged billings, bills can swing wildly from month to month, resulting in some customers receiving outrageous bills for thousands of dollars that they simply cannot pay.  Potomac Edison's customer service staff simply doesn't care.  Pay up or be cut off.  And then the service shut-offs begin...

And the community took action.


The WV PSC opened an investigation into the company's business practices on June 7.  The West Virginia legislature announced its own parallel, independent investigation of the company on June 13.

All of this stemmed from the cost of a very small staff of meter readers?  How much did they save?  How much does a meter reader cost?  Recently, Potomac Edison placed a help wanted ad on Craig's List for temporary meter readers.  Yes, Craig's List!  Always my first choice when job hunting...anyhow... I guess they're even too cheap to advertise in more mainstream venues, or perhaps they don't really intend to actually hire anyone.  They certainly don't intend to hire anyone to solve the problem long term, after the regulators quit breathing down their neck.  The fewer people who see the ad, the fewer applicants Potomac Edison has to blow off.  Potomac Edison is offering a starting wage of $12.31 per hour for a meter reader in Frederick, Maryland.  That's about $24K per year.  Frederick's average per capita income is $36K per year.  Compare the meter reader's salary with the recently approved annual compensation of FirstEnergy CEO Tony Alexander of $23M for 2013.

Meter reader:          $12.31/hr.
Tony Alexander:    $11,454.18/hr.

I think we've found the place where cuts can be made to place FirstEnergy in the best possible forward position.  More meter readers, less Tony Alexander.

But will the company turn a corner and put sincere effort into righting its wrongs?  Or will it continue to make excuses for its failure, and continue to lie to regulators and the community?  What's it going to be, FirstEnergy, truth or consequences?

Image courtesy of meme-master Joe Solomon.  Share it on Facebook and show your solidarity with other Potomac Edison/Mon Power/West Penn Power customers who are being victimized by this giant Ohio-based energy conglomerate!
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Liar, Liar, Pants on Fire!

6/18/2013

3 Comments

 
Put on your hip waders, Potomac Edison customers, the fertilizer is getting mighty deep!

Today, Potomac Edison's Director of Public Relations, Charlie Friddle, told a concerned customer that "...they had provided sufficient information that they were involved in an ongoing investigation and could not participate" in the Citizens' Public Hearing in Charles Town on May 22.

LIAR, LIAR, Pants on Fire!
But, wait a tick... the investigation was not announced by the PSC until May 31.  How was Potomac Edison "involved in an ongoing investigation" on May 22?

According to Cagey Charlie, the company "was investigating billing practices themselves" on May 22, so technically, Charlie believes his statement was correct.

Not even close.  Potomac Edison just plain old blew you all off.  The company's scientific estimate of how many citizens with genuine problems would show up, and who would show up to listen to these irate customers, was about as accurate and their monthly electric usage estimates. 

Why not just admit that you severely screwed up, Potomac Edison?  We'd be a little more forgiving of a company that admitted its mistakes and put forth an honest effort to right its wrongs.  Instead, Potomac Edison just keeps piling up the lies and flimsy excuses.  Nobody's buying it, and this dishonest company is only digging its hole deeper and deeper.

Potomac Edison's excuse for not attending the Citizens' Public Hearing prior to May 22 was:

"We appreciate the invitation to participate in the public hearing scheduled for May 22, regarding billing practices and future generation, but respectfully decline.  Should you have individual questions regarding your service, please feel free to contact me or our customer contact center at 1-800-686-0011."

Do you see anything in there about conducting an internal investigation, Charlie?  Yeah, me neither.

Liar, liar, pants on fire!  Next time we invite you to an event, you're going to show up, right?  We'll be sure to invite you personally, Charlie.
3 Comments

Save the Goldfish!

6/17/2013

0 Comments

 
U.S. power company FirstEnergy Corp said Monday there were no evacuations at or around the Perry nuclear power plant in Ohio after the company shut the plant to fix a coolant leak that was contained within the plant, company spokeswoman Jennifer Young told Reuters.

In a report to the U.S. Nuclear Regulatory Commission (NRC) the company said it shut the reactor due to a small reactor coolant leak on a recirculation flow control valve vent line.

Young said the event caused no harm to plant workers or the public and radiation did not leak out of the plant.
I hope someone saved Blinky!
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WV Legislature To Begin Second Investigation of Potomac Edison

6/13/2013

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The West Virginia Legislature is not satisfied that the state's Public Service Commission will get the job done with its general investigation of FirstEnergy subsidiaries Potomac Edison and Mon Power, and has announced its own independent, parallel investigation of electric utility billing practices in the state.  The Joint Standing Committee on Government Organization's investigation will give the hairy eyeball to all electric utilities in the state.  So, other companies, like Appalachian Power, can give a great, big "thank you" to their compatriots at FirstEnergy who made all this possible.

Read breaking news by Pam Kasey in The State Journal.
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Arrogant Potomac Edison Calls WV PSC Investigation Perfunctory

6/12/2013

2 Comments

 
It's true, you can't fix stupid.

FirstEnergy subsidiaries Potomac Edison and Mon Power are trying to remedy the public relations disaster they find themselves in, and shore up the companies' dishonest and negligent image, with even more dismissive arrogance.  FirstEnergy just doesn't get it and continues to kick itself in the rear end.

The company has deployed public relations simpleton Todd Meyers on a radio tour where he delivers lawyer-approved statements such as:

Meyers said the companies have been aware of the issues and will assist the PSC.

“It’s just an exercise that we need to go through, and hopefully, when we come to the end of the investigation and the recommendations and everything else, we can be stronger for it and have a good outcome for our customers,” Meyers said.
What is Todd insinuating here by downplaying the authority of the WV PSC to investigate and fix unjust and unreasonable rates as "just an exercise?"  Is Todd trying to inform the public that the PSC is nothing but the company's stooge and that the investigation is mere political window dressing with a predetermined outcome?

"Our customers" will not be mollified by a token review and slap on the wrist.  "Our customers" want results, and a heaping helping of tasty schadenfreude.

How would y-o-u like to see Potomac Edison punished for all the misery it has caused?  What, if anything, can Potomac Edison do to make it up to you?
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    About the Author

    Keryn Newman blogs here at StopPATH WV about energy issues, transmission policy, misguided regulation, our greedy energy companies and their corporate spin.
    In 2008, AEP & Allegheny Energy's PATH joint venture used their transmission line routing etch-a-sketch to draw a 765kV line across the street from her house. Oooops! And the rest is history.

    About
    StopPATH Blog

    StopPATH Blog began as a forum for information and opinion about the PATH transmission project.  The PATH project was abandoned in 2012, however, this blog was not.

    StopPATH Blog continues to bring you energy policy news and opinion from a consumer's point of view.  If it's sometimes snarky and oftentimes irreverent, just remember that the truth isn't pretty.  People come here because they want the truth, instead of the usual dreadful lies this industry continues to tell itself.  If you keep reading, I'll keep writing.


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